Here’s a fun business etiquette question: Reader S wonders about the best way to end your emails in a professional setting. Do you vary your email sign-off by situation, or do you just use one across the board? I am a long time reader — your website was incredibly helpful while I was in law … Read More about How to End Your Emails (And: Do You Think It Matters?)
Does your boss send you emails at all hours? Are you expected to respond immediately to answer work email at home — either in a clear “policy” way or in an unspoken, pissy-but-won’t-tell-you-why way? Do you try to draw a line in the sand and purposely not reply during certain hours, even if you get the email? If … Read More about Answering Work Email at Home
If you want to be taken seriously as a professional, good grammar matters! Particularly for lawyers, where you get major points for knowing your Bluebook and local style conventions, there can be some serious grammar nerds around — and they will judge you if you use “none” as a plural or confuse further and farther. Even those of us … Read More about Five Grammar Rules You Absolutely, Seriously Have to Know
2017 Update: We still think this is an interesting discussion of sending holiday cards to friends and colleagues, but you may also want to check out all of our posts on holiday business etiquette! Holiday cards: do you send them? To friends or colleagues or both? What kind of cards do you send, and do … Read More about Do You Send Holiday Cards to Friends and Colleagues?
Does a faxed letter from a colleague require another fax in reply, or is it acceptable to respond with an email message? What if the differences in communication are due to an age difference between you? Reader M wonders: I’ve got a question about professional correspondence. I work in a boutique transactional law firm that rarely handles any … Read More about Faxes from Older Colleagues: Should You Reply by Email?
2018 Update: We still think this is a great discussion on hyphenated names and email addresses, and links have been updated below. What IS the convention on hyphenated names and email addresses? Does it matter if you have a long, unwieldy email address? We’ve talked about how to choose a last name (as well as … Read More about Hyphenated Names and Email Addresses
When do you call work associates by their last name (such as Ms. Griffin), or by another title (such as Attorney Griffin)? Do you have a preference how work associates refer to you — and how do you communicate that? Does calling someone else “Ms. Griffin” make you look young? I’ve gotten a number of … Read More about That’s Ms. Griffin To You: When To Use Last Names
How do you convey tone in email without seeming childish or girlish? Can you ever use exclamations in emails? Reader C wonders… I’m hoping you can address the issue of using !’s in emails at work. As we all know, tone is hard to convey properly via email. However, whenever I am inclined to use … Read More about OMG, LOL!!! How to Convey Tone In Email Without Seeming Childish
When is the best day to email someone? Reader M wonders about this when she’s had a job interview and needs to send her follow-up email… Imagine that I’m corresponding with someone about a job — potential boss, hiring manager, whomever. The ball’s been in their court for a week. It’s now Friday afternoon. Am … Read More about What’s the Best Day to Email?
Should you send a thank-you letter by e-mail or by snail mail — and on letterhead or stationery? Reader K wonders… I am a rising 2L and am starting to prepare for the upcoming interview season. I’ve always been told to write “Thank Yous” after an interview. I haven’t had stationary since high school and … Read More about Personal Stationery and Thank You Letters